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Welcome to the ServLabs FAQ section! Here, we have compiled a list of frequently asked questions by our valued customers. Our sections cover a range of services, including pest control, bird proofing, woodworm treatments, specialist cleaning, weed control, washroom services, grounds maintenance, and facilities management. Please browse through our FAQ section to find answers to any questions you might have.

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ServLabs FAQ section

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  • Where can I find ServLabs Terms of Business?
    ServLabs Terms of Business can be found here.... https://www.servlabs.co.uk/terms-and-conditions-cookies-privacy
  • Our Company
    ServLabs is committed to providing the best service possible to its customers. We have compiled the following terms of business to ensure that all transactions are conducted in a fair and transparent manner. Our terms of business include our cookie policy, privacy policy, consumer policy and business customer policy. Please take the time to read through all of these documents to ensure that you understand the rules and regulations that govern our services. If you have any questions, please do not hesitate to contact us. We are always happy to answer any queries you may have. https://www.servlabs.co.uk/contact-us
  • National Account customers
    At ServLabs, we understand that for many of our customers, managing multiple sites can be a challenge. That's why we offer a dedicated account handling team to provide our customers with the highest level of support. Our account handlers are experienced in providing tailored support to multi-site customers across a range of industries, such as Restaurants, Bars, Offices, Retail, Landlords, Letting Agencies, Hotels, Schools, Embassies, Care Homes and more. Our team of account handlers are on hand to provide you with the best advice and guidance to meet your specific needs, as well as manage any issues you may have in a timely and cost-effective manner. With our experienced account handlers, you can rest assured that all your needs will be met with the highest level of service. https://www.servlabs.co.uk/contact-us find out more here
  • Will Conkers get rid of spiders?
    There is a common belief that conkers (also known as horse chestnuts) can repel spiders, but there is no scientific evidence to support this claim. While conkers do contain a chemical called saponin, which is toxic to some insects, there is no evidence to suggest that it has any effect on spiders. Spiders are not typically attracted to conkers, so placing them around your home is unlikely to have any impact on a spider infestation. If you are experiencing problems with spiders in your home, there are several other methods of control that may be more effective, such as removing clutter, sealing cracks and crevices, and using spider traps or insecticides. In summary, while conkers may have some insecticidal properties, there is no evidence to suggest that they can effectively repel spiders. It is best to use other methods of control to address spider infestations. Give us a call Lynne Jones - Swansea 🤣 This May Help https://www.servlabs.co.uk/spider-control-and-removal
  • What is Pest Control?
    Pest control is the management or regulation of pests, which are any animals, insects, or other organisms that are considered harmful or unwanted. The goal of pest control is to prevent or reduce the negative impact of these pests on human health, property, and the environment. Pest control methods can range from physical barriers and traps to the use of pesticides and other chemical treatments. Integrated Pest Management (IPM) is a holistic approach that combines several strategies, including biological control, cultural practices, and chemical control, to manage pests in a safe and effective manner. Pest control is important in various settings, such as homes, gardens, farms, commercial properties, and public spaces, as pests can cause damage to structures, crops, and health. Effective pest control measures can help to prevent the spread of diseases, reduce property damage, and ensure a safe and healthy environment for people and animals. For more information on pest control services, visit...... https://www.servlabs.co.uk/pest-control-services
  • How long do mice live?
    The lifespan of mice varies depending on the species, environmental factors, and other factors such as genetics, diet, and health. On average, mice in the wild live for about 1-2 years, while captive mice can live up to 3 years or more. Here are some examples of the lifespan of different mouse species: House mouse (Mus musculus): 1-2 years Field mouse (Apodemus sylvaticus): 2-3 years It's worth noting that mice can reproduce rapidly, with females reaching sexual maturity at around 6-8 weeks old and being able to produce several litters per year. This can contribute to the rapid population growth and potential pest problems associated with mice. Links that may help...... Mice Control & Removal - https://www.servlabs.co.uk/mouse-control-and-removal Homeowners - https://www.servlabs.co.uk/residential-pest-control-services Business Owners - https://www.servlabs.co.uk/commercial-pest-control-service
  • How long does it take to get rid of mice with a baiting programme?
    The length of time it takes to get rid of mice with a baiting program can vary depending on the severity of the infestation and the effectiveness of the control measures used. In general, it can take several weeks or even months to completely eliminate a mouse population using baiting programs. Baiting programs involve placing toxic baits in strategic locations around the building or property to attract and kill mice. The mice may need to feed on the baits several times before succumbing to the toxic effects, and it can take some time for the bait to spread throughout the population. Additionally, mice reproduce quickly, with a single female capable of producing up to 10 litters per year, so it's important to continue the baiting program for several days to ensure that all the mice are eliminated. More information - https://www.servlabs.co.uk/mouse-control-and-removal
  • What is the process for treating a wasp nest?
    At ServLabs Pest Control, our process for treating a wasp nest typically involves the following steps: 1. **Inspection**: Our trained technicians will inspect the area to locate the wasp nest and assess the level of infestation. 2. **Safety Precautions**: We prioritise safety and will take necessary precautions to protect you and our technicians from potential stings. This may include wearing protective clothing and ensuring the area is clear of people and pets. 3. **Treatment Plan**: Based on the nest location and size, we will develop a customised treatment plan to eliminate the wasps effectively. 4. **Application of Treatment**: Our technicians will apply appropriate insecticides or eco-friendly solutions directly to the nest or entry points to eradicate the wasps. 5. **Nest Removal**: Once the treatment has taken effect and the wasps are no longer active, we will safely remove the nest, ensuring it does not pose any future risks. 6. **Prevention Advice**: We will recommend preventive measures to minimise the likelihood of future wasp nest formation. For more information, click [here](https://www.servlabs.co.uk/wasp-nest-treatment).
  • How long does a wasp nest treatment take?
    The duration of a wasp nest treatment depends on several factors, including the nest size, location, and the level of infestation. On average, the treatment process may take anywhere from 30 minutes to a few hours. However, complex infestations or hard-to-reach nests may require additional time. Our technicians will provide you with an estimated timeframe during the inspection and treatment planning stage. For more information, click here To Make a booking, click here.
  • Is the Wasp treatment safe for humans and pets?
    Yes, at Servlabs, we prioritize safety and use products and treatments that are approved for use in residential and commercial settings. However, it is essential to follow any instructions our technicians provide to ensure the safety of humans and pets during and after the treatment. We may recommend temporarily vacating the area or keeping pets indoors during the treatment process to minimize any potential risks. For more information, click here. To Make a booking, click here.
  • Will the treatment kill all the wasps instantly?
    The effectiveness of the treatment depends on various factors, including the product used, the size of the nest, and the behavior of the wasps. While the treatment is designed to eliminate the wasps, it may not result in instant death for all individuals within the nest. Some wasps may take longer to be affected by the treatment or return to the nest after treatment has been applied. Our technicians will explain the expected outcome and any follow-up measures that may be necessary. For more information, click here. To Make a booking, click here.
  • What should I do if I discover a wasp nest?
    If you discover a wasp nest on your property, it's best to avoid disturbing it or attempting to remove it yourself. Wasps can become aggressive when their nest is threatened, leading to potential stings and injuries. Contact Servlabs pest control services, and our trained technicians will handle the situation safely and efficiently. In the meantime, it is advisable to keep a safe distance from the nest and prevent any unnecessary activity near it. For more information, click here. To Make a booking, click here.
  • How do I know if I have woodworm?
    Signs of woodworm infestation include small holes in wooden surfaces, powdery dust around these holes, and weak or crumbly wood. You may also see adult beetles emerging from the wood.
  • Understanding Woodworm.......
    Woodworm is a general term that refers to the larvae of several species of wood-boring beetles, including the common furniture beetle, the house longhorn beetle, and the deathwatch beetle. Woodworm infestations can cause damage to wooden structures such as furniture, flooring, and structural timbers. The larvae feed on the wood, creating tunnels and weakening the structure. Woodworm larvae can stay in the wood for several years before emerging as adult beetles. Adult woodworm beetles do not feed on wood and only live for a short time, typically a few weeks to a few months. The life cycle of woodworm varies depending on the species and environmental conditions, but it typically includes egg-laying, larval feeding, pupation, and emergence as an adult beetle. Woodworm infestations can be treated using chemical treatments, heat treatments, or fumigation. It's important to seek professional advice when treating woodworm to ensure the correct treatment is used and that the infestation is eradicated. Woodworm infestations can be prevented by ensuring good ventilation and dryness in wooden structures, and by storing wooden items in dry areas. Regular inspections of wooden structures can also help to identify and address infestations before they become severe. Woodworm can be a serious problem in historic buildings, as the removal of affected timbers can cause significant damage to the structure. Conservation techniques, such as using pheromone traps or injecting insecticide directly into the affected timbers, may be used to treat woodworm in historic buildings.
  • What is Dry Rot?
    Dry rot is a type of fungal decay that can affect timber and other wooden structures. It's caused by a fungus called Serpula lacrymans, which breaks down the cellulose and lignin in wood, leaving it dry, brittle, and structurally weak. Dry rot can occur in any part of a building where there is moisture and poor ventilation, such as damp basements, leaky roofs, or poorly ventilated crawl spaces. It's often identified by a distinctive musty odor, as well as visible signs of fungal growth, such as white or greyish threads, a soft spongy texture, and a rusty red coloration. If left untreated, dry rot can cause significant damage to wooden structures, leading to structural weakness, deformation, and even collapse. It can also spread to other parts of the building, including plaster, masonry, and other materials. Treatment of dry rot typically involves identifying and addressing the source of moisture, such as repairing leaks or improving ventilation. The affected wood may also need to be removed and replaced, and any remaining wood treated with fungicide to prevent further growth. In severe cases, it may be necessary to engage a professional contractor to undertake the repair work. Prevention of dry rot involves ensuring good ventilation and moisture control in the building, including regular inspections for leaks or other sources of moisture. It's also important to maintain wood in good condition and to replace any damaged wood promptly to prevent the spread of fungal decay.
  • What is Wet Rot?
    Wet rot is a type of fungal decay that affects timber and other wooden structures in damp or wet conditions. It's caused by various species of fungi that break down the cellulose and lignin in wood, leading to a loss of structural integrity. Wet rot is typically identified by visible signs of decay, such as softening, cracking, or shrinking of the wood, as well as discoloration and a musty odor. The affected wood may also show signs of fungal growth, such as white or gray threads, and may have a waterlogged appearance. Unlike dry rot, wet rot is usually confined to the area where there is excess moisture, such as around leaks, condensation, or poor ventilation. However, if left untreated, it can spread to other parts of the building and cause significant damage. Treatment of wet rot typically involves identifying and addressing the source of moisture, such as repairing leaks, improving ventilation, or treating rising damp. The affected wood may also need to be removed and replaced, and any remaining wood treated with fungicide to prevent further growth. Prevention of wet rot involves ensuring good ventilation and moisture control in the building, including regular inspections for leaks or other sources of moisture. It's also important to maintain wood in good condition and to replace any damaged wood promptly to prevent the spread of fungal decay.
  • What is woodworm treatment?
    Woodworm treatment involves applying a chemical solution to the affected wood to kill the larvae and prevent further damage. Treatment may also involve replacing damaged wood if necessary.
  • Do Bird Spikes Hurt Birds?
    Bird spikes are physical barriers designed to deter birds from landing or roosting on surfaces such as ledges, window sills, and building facades. Bird spikes do not hurt birds if they are installed and used correctly. Bird spikes are typically made of plastic or stainless steel, with pointed tips or protrusions that make it difficult or uncomfortable for birds to land or roost on the protected surface. The spikes are usually spaced closely enough to prevent birds from landing but not so close that they can get trapped or injured. If bird spikes are installed correctly, they are safe for birds and will not cause any harm. However, improper installation or the use of low-quality materials can potentially cause harm to birds. For example, if the spikes are too sharp or made of materials that can rust or corrode, they could potentially cause injury or infection to birds that come into contact with them. For more information on Bird spike installations visit - https://www.servlabs.co.uk/bird-control-proofing
  • Do you provide maintenance services for bird control installations?
    Yes, we offer maintenance services to ensure the ongoing effectiveness of bird control installations. Regular inspections, cleaning, and repairs are essential to keep the bird control measures in optimal condition.
  • Can bird control help with bird droppings and associated health risks?
    Yes, bird control measures can help manage bird droppings and associated health risks. By deterring birds from roosting or nesting in specific areas, the accumulation of bird droppings can be reduced, minimizing health hazards and property damage.
  • Why is bird proofing important?
    Bird proofing is essential to prevent damage caused by birds, such as property destruction, health hazards, and nuisance. It helps protect buildings, structures, and outdoor spaces from bird-related issues.
  • What are some common bird control methods?
    Servlabs Pest Control offers various bird control methods, including bird netting, bird spikes, bird deterrent gel, bird wire systems, sonic repellers, and visual deterrents. The choice of method depends on the specific bird problem and the environment.

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